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Contacts
Task Contact
Member benefit, eligibility, claim, or check status questions
(please use our technologies first to verify this information before calling us)
Medical Providers

Provider Services:

1-800-882-2060 (Physicians)

1-800-451-8123 (Hospitals)

1-800-451-8124 (Ancillary Providers)

Dental Providers

1-800-882-1178 (Dental Information Center)

Contract or non-claims questions Medical Providers

1-800-316-BLUE (2583) (Network Management and Credentialing Services)

Dental Providers

1-800-882-1178 (Dental Network Management)

Check your network application status providerapplicationstatus@bcbsma.com

1-800-316-BLUE (2583)

Report fraudulent activity 1-800-992-4100
Technical assistance and website feedback providercentral@bcbsma.com
Sites

These websites offer tools and resources for our members.

This site Offers
A Healthy Me
aHealthyMe.com
  • Condition and treatment resources
  • Healthy living information
  • Tools such as:
    • Personal Health Assessment
    • Drug interaction checker
    • Calculators
    • Risk assessments
Blue365
blue365deals.com
Health and wellness deals for Blue plan members
Federal Employee Program
fepblue.org
  • Medical policies for Federal Employee Program members
  • Benefit plan information, including a plan comparison
  • Member wellness resources
Find a Doctor & Estimate Costs
myfindadoctor.bluecrossma.com
  • A directory of providers who participate in our networks
  • Quality data
  • Cost estimates
  • Physician reviews
Medical policy
bluecrossma.com/medicalpolicies

Federal Employee Program medical policies
fepblue.org

  • Medical and pharmacy policies and updates

Note:

  • Provider Central’s search feature does not search the medical policy site. Use the search feature on the medical policy page.
Medicare Options
bluecrossma.com/medicare-options
Plan information for Medicare-eligible members
MyBlue
bluecrossma.com/myblue
  • Resources for members about their plan
  • Secure access to benefit and claim information
Plan Education Center
bluecrossma.com/plan-education
  • Information about our medical and dental plans and features
  • A medical plan comparison chart
  • Benefit summary for our Blue 20/20 vision plans