If you need to verify member benefits or eligibility, or understand the status of a claim, a check, or an authorization request, you are required to use our technologies first.
Here is information about some self-service tools you can use:
WholeHealth Networks, Inc. (WHN)
WHN's Rapid Response System
WHN's Support Line
To access the Rapid Response System online, log in and click the Chiro Authorizations link on your homepage.
AIM Specialty Health
You can go directly to AIM Specialty Health’s site to request prior authorization by logging in and going to eTools>AIM Specialty Health.
1-800-451-8124 (Ancillary Providers)
1-800-771-4097, Option 2
|Mon - Wed:||8am - 4pm|
|Thurs:||9:30am - 1pm|
|Fri:||8am - 1pm|
Commercial plans and Medicare Advantage:
Federal Employee Program:
Note: Provider Central’s search feature does not search the medical policy sites.
Members visit bluecrossma.org for:
Members visit aHealthyMe.com for:
Members visit blue365deals.com for health and wellness deals.
Members visit myplans.bluecrossma.com for:
Members visit fepblue.org for:
Members visit bluecrossma.com/medicare-options for plan information for Medicare-eligible members.