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Updated payment policies now available
April 1, 2021

This article is for all providers caring for our members

The following payment policies, updated in Q1 2021, are now available on Provider Central:

  • Acupuncture
  • Advance Care Planning
  • Behavioral Health and Substance Use
  • COVID-19
  • CPT and HCPCS Modifiers
  • Diabetic Care
  • Drug Testing
  • Durable Medical Equipment
  • Evaluation and Management
  • Family Planning
  • Gastroenterology
  • Immunizations
  • Non-Reimbursable Services
  • Radiation Oncology
  • Radiology
  • Radiology – Multiple Imaging
  • Respiratory Durable Medical Equipment (DME) Services
  • Telehealth (Telemedicine) – Behavioral Health
  • Telehealth (Telemedicine) – Medical Services
  • Urgent Care Centers

To download our payment policies, log in and click Find a Payment Policy on the right side of your home page. Or, go to Office Resources>Policies & Guidelines>Payment Policies.

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