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Office Support

In the “Current” tab, you’ll find news published during the past year. Use the “Archive” tab to view news going back an additional two years.

2/28/24 Supporting our provider partners during Change Healthcare event
2/7/24 CDT look-up tool now displays ADA category
1/3/24 You don't need to request a new PT, OT authorization for Med Adv
12/26/23 Check benefits and eligibility for patients without member ID
12/26/23 It’s time to review your directory information
12/18/23 PT, OT Med Adv authorizations do not expire with the new year
11/27/23 CDT lookup tool can save you time
11/20/23 FYI: Pharmacy Operations' holiday hours
11/6/23 1099 mailings are on schedule for the end of January
11/2/23 More helpful ABA reminders for Authorization Manager
10/24/23 Betsy Lehman Center offers peer support for health care professionals
9/8/23 Reminder: You need to submit requests via Authorization Manager
8/29/23 Reminder: Review your directory information in NPPES
8/22/23 Schedule annual well visits for your Medicare Advantage patients
7/10/23 We may contact you to complete a brief survey
6/13/23 Chiropractor performance reports are mailing
6/9/23 We added a non-binary identifier in our enrollment systems
5/25/23 Only one week left! Are you ready to use Authorization Manager?
5/18/23 Two weeks until Authorization Manager requirement: Are you ready?
5/15/23 Authorization Manager tips for ART providers
5/10/23 Helpful Authorization Manager tips
5/1/23 Authorization Manager tips for mental health providers
4/26/23 How to find Dental Blue resources
3/31/23 Attention ABA providers: Here’s how to use Authorization Manager
3/28/23 Verify your directory information every 90 days
3/20/23 When will you process my appeal for a denied claim?