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Authorization Manager tips for ART providers
May 15, 2023

This article is for providers who perform Assisted Reproductive Technology services

As a reminder, all providers will be required to submit initial authorization requests and inquiries electronically through Authorization Manager rather than by phone or fax starting June 1, 2023 for our commercial (HMO, PPO) and Federal Employee Program (FEP) members. Authorization Manager is the most efficient method to submit requests, and it’s available 24/7 at no additional cost via single sign-on through Provider Central!

Here are some tips specifically for providers who perform Assisted Reproductive Technology (ART) or early pregnancy monitoring (EPM) services:

Advantages of using Authorization Manager – start today!

Why wait? Start using Authorization Manager today to review authorization requirements, request authorizations, check existing case status, and view or print the decision letter. This tool also allows you to:

  • Search member-specific authorization requirements by code.
  • Check the status of requests regardless of how they were submitted.
  • Upload additional clinical documentation to an existing case.
  • Enter a transaction within minutes. By the time you call and talk to a service representative, you could have entered an authorization request!

Resources

To read our News Alert announcing this upcoming mandate, log in to bluecrossma.com/provider and click News. Scroll down to the February 1 communication: “Submit referrals, authorization requests, and inquiries electronically starting June 1.”

Questions?

We’re here to help. Please send an email to us at hmmauthorizationmanager@bcbsma.com with any questions you may have about Authorization Manager.

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