Behavioral health providers: You’re invited to an Oct 28 webinar
September 29, 2020
This article is for behavioral health practitioners caring for our members and their office staff
November 6, 2020 update: We’ve posted a link to the recorded webinar, a copy of the slides, and answers to questions received during the presentation. Refer to the links below.
Mark your calendar! We’re hosting a webinar designed for behavioral health providers on Wednesday, October 28, 2020 from 11 a.m. — noon. Our Blue Cross experts will cover these topics and allow time for questions:
- Checking claim status (how to do it and what to look for)
- Submitting replacement claim tips
- Tracking your payments on Payspan
- Billing telehealth visits
- Navigating Provider Central
Can’t join? We’ll post a recording
If you can’t attend on October 28, we’ll post a recording to this news article within a week of the session (by November 4).
We hope this webinar provides you with information you need to support your patients—our members.
Webinar recording, slides, answers to questions
Other resources
- Provider Central: Learn more page. Includes link to Provider Central overview video, how to register guides, and more
- Claims information: Includes links to billing guidelines, 837 Companion Guide, using Direct Data Entry (via Online Services) to submit claims to us electronically
- Replacement claims
- Payspan:
- Quick Start Guide
- Payspan 2-minute tutorial (how to read your Advisories)
- Webinar information (November 18 and December 16, 2020)
- COVID-19 information: Includes COVID-19 Temporary payment policy
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