This article is for all providers caring for our members
Time is running out, are you ready to use Authorization Manager? As a reminder, all providers will be required to submit initial authorization requests and inquiries electronically through Authorization Manager rather than by phone or fax starting June 1, 2023 for our commercial (HMO, PPO) and Federal Employee Program (FEP) members. Authorization Manager is the most efficient method to submit requests, and it’s available 24/7 at no additional cost via single sign-on through Provider Central!
To help prepare you for the transition, check out our multiple resources covering a variety of topics:
Why wait? Start using Authorization Manager today to review authorization requirements, request authorizations, check existing case status, and view or print the decision letter. This tool also allows you to:
To read our News Alert announcing this upcoming mandate, log in to bluecrossma.com/provider and click News. Scroll down to the February 1 communication: "Submit referrals, authorization requests, and inquiries electronically starting June 1."
Please send an email to us at hmmauthorizationmanager@bcbsma.com with any questions you may have about Authorization Manager.
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