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Use Online Services to find next routine vision exam eligibility
July 30, 2021

This article is for vision providers caring for our members

Good news! As of June 1, 2021, for commercial* members, you can use Online Services to find the date your patient will be eligible for their next routine vision exam.


We encourage you to retrieve this information through Online Services rather than calling Provider Service.

How to access Online Services

To access Online Services, log in and go to eTools>Online Services.

Refer to our Quick Tip for general information on checking member benefits and eligibility.


* Visit information is available for commercial members (Indemnity, HMO/POS, EPO, and PPO), not Medicare Advantage members.

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