This article is for all providers caring for our members
Starting March 14, 2022, non-participating (non-contracted) providers will no longer be able to obtain claim status by calling Provider Service. Claim status includes:
Please use technologies, such as Payspan® or InfoDial® (1-800-443-6657), for the information you need. You may call Provider Service to hear an automated message stating the above information.
MPC_020122-1A-1