This article is for all providers caring for our members
We’ve made a couple of changes to Provider Central that you may notice when navigating the site.
The medical policy page, which links to the medical policy site, is now located in Clinical Resources>Clinical Criteria & Guidelines. At the same location, we’ve added a new page, Clinical Criteria Overview.
We’ve also removed two pages dedicated to medical and mental health clinical criteria documents that were retired last year. To access our clinical criteria, please log in and go to Clinical Resources>Clinical Criteria & Guidelines>InterQual® Criteria & SmartSheets.
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