Provider Central

• Register for Provider Central.
• Answer questions and share data using the online reporting tool (above) for the Transitions of Care measure.

• Have your NPI ready to access the reporting tool.
• Gather your information before you start.
• Use the Transitions of Care template. Fill it out in advance to easily copy and paste information into the reporting tool.
• Answer each question completely for full credit.
• If you are part of a larger organization with system-wide protocols, policies, and procedures, your responses should be specific to your facility.

• Copy and paste information from the template to save time. There are no time limits set on our links, but your browser setup may have a time limit.
• Provide the contact information for the person who should receive the 2026 SNF Incentive Program outcome letter (usually the administrator or managed care contact).
• Verify your email address is spelled correctly to receive submission confirmation.
• Click “Submit.”
• If you need to stop, the survey will automatically save. Our Alchemer survey tool will email you a link to continue.
• Save a copy of your submission. You’ll get an email with a PDF of your responses. Keep it for your records.​

SNF Incentive Program page of Provider Central. Log in and go to Quality & Performance>Performance Programs>Skilled Nursing Facility Incentive Program.

Questions?

For questions about the SNF Incentive Program, email:

• BJ Perry, network contracting manager, at beverly-jane.perry@bcbsma.com
• Heather Cooke, senior network contracting manager, at heather.cooke@bcbsma.com

For questions about Provider Central website access:

• Email providercentral@bcbsma.com (please include the facility NPI)