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Contacts
For: What to do:
  • A link to the CAQH ProView
  • Sample CAQH Welcome Packet
  • Training materials

Contact HCAS:
1-617-509-4660

Questions about:

  • How to complete the Integrated Massachusetts Application
  • How to use the Practice Administrator Module
  • Faxed applications or documents

Contact CAQH:

Phone: 1-888-599-1771

Fax: 1-866-293-0414

Email: caqh.updhelp@acsgs.com

Questions about:

  • The status of your signed and returned contracts and your credentialing decision from Blue Cross

For questions regarding credentialing and provider enrollment, please email ProviderApplicationStatus@bcbsma.com.

If you need to call us, you can reach us at 1-800-316-BLUE (2583).

View our Become a Blue Cross provider page to learn more about our contracting and credentialing processes. 

Get answers to frequently asked questions about the enrollment process.