Terms of Use Left Nav
Terms of Use
Terms of Use

Please read the following items. They describe the terms of use governing this website as well as important information concerning privacy, security, and links to other sites. This information may be updated as we continue to expand the capabilities of our website. Blue Cross and Blue Shield of Massachusetts, Inc. may also make changes to the products described within the website.

Use of Information and Resources
Blue Cross and Blue Shield of Massachusetts, Inc., and its wholly controlled subsidiary Blue Cross and Blue Shield of Massachusetts HMO Blue, Inc. make this site available to provide general information about our company, its products, and health-related issues, and to provide access to health-related resources. Blue Cross and Blue Shield of Massachusetts and its suppliers and vendors will attempt to keep the information and resources available through this site timely and accurate, but make no guarantees, and disclaim any implied warranty or representation about its accuracy, relevance, timeliness, completeness, or appropriateness for a particular purpose.

Links to Other Internet Sites
This site also includes links to other Internet sites. These links are provided as a convenience only. Blue Cross and Blue Shield of Massachusetts does not endorse the products or any of the views expressed in these other sites. Nor does Blue Cross and Blue Shield of Massachusetts warrant the accuracy of any of the information in these other sites. The sites are owned and controlled by other parties and each will have its own privacy and security policies, which may differ from those of Blue Cross and Blue Shield of Massachusetts. Your access to and use of any other Internet sites, including the information, services, products, and materials on them, is solely at your own risk.

Limitation of Liability
IN NO EVENT SHALL BLUE CROSS AND BLUE SHIELD OF MASSACHUSETTS OR ITS SUPPLIERS OR VENDORS BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, OR ANY DAMAGES WHATSOEVER RESULTING FROM ANY LOSS OF USE, LOSS OF PROFITS, LITIGATION, OR ANY OTHER PECUNIARY LOSS, WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THIS WEBSITE OR THE PROVISION OF OR FAILURE TO MAKE AVAILABLE ANY SUCH PRODUCTS, GOODS, OR SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

User Obligations
You are not permitted to use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of this website. The use of any device or computer program that extracts, transforms, or loads information to this website and interferes or attempts to interfere with the proper operation of this website is strictly prohibited. Any user activity that interferes with a user’s access to this website or the proper operation of this website is also strictly prohibited. If such activities are detected, Blue Cross Blue Shield of Massachusetts reserves the right to immediately suspend or terminate your account and/or access to this website.

Copyright and Trademark
All materials on this server and this Internet site, including the site's design, layout, and organization, are owned and copyrighted by Blue Cross and Blue Shield of Massachusetts or its suppliers or vendors, and are protected by U.S. and international copyrights.

Only personal use of such materials is permitted, which means that you may access, download, or print such materials for your personal, non-commercial use only. You agree not to change or delete any copyright or proprietary notice from materials downloaded from this site or any site accessible through this site.

Blue Cross Blue Shield of Massachusetts, HMO Blue, Inc. is a separate non-for-profit subsidiary of Blue Cross Blue Shield of Massachusetts.

The following are registered marks of the Blue Cross and Blue Shield Association:
Advantage Blue®
BlueCard®
Blue Care®
Blue Choice®
Dental Blue®
HMO Blue

The following are registered marks and trademarks of Blue Cross and Blue Shield of Massachusetts, Inc.:
A Healthy Me! ®
DecisionCare Guide
DirectLink
Jump Up & Go! ®
LIVING HEALTHY®
LIVING HEALTHY Babies®
Medex®
Personal Help Connection®

All other registered marks and trademarks are property of their respective owners.

Website Security, Confidentiality, and Registration
At Blue Cross and Blue Shield of Massachusetts, we respect our providers' and members' right to privacy. Taking steps to promote the security of personal and confidential information transmitted over the Internet is a very serious responsibility. We have given information security the highest of priorities for our web-based transactions with members, providers, and business partners. Personally identifiable information about our members, providers and business partners is not released without permission unless that release is required and in accordance with federal and state laws.  

We have combined state-of-the-art technology with industry-best practices in order to provide security for transactions. And although the steps involved in accessing these functions may seem burdensome, we feel that when it comes to your personal information, it is better to use too much caution rather than not enough.  

To ensure the utmost privacy, one person per office or facility registers as the primary user. That person is the main contact and has the administrative rights to add, edit, and remove information for others in the organization.

When you register with us, your information is stored in a secure server environment and is protected behind a firewall. The information that is transmitted back and forth is scrambled with the aid of encryption technology. Because of this, we require that your browser be capable of supporting 128-bit encryption. When you are accessing pages on bluecrossma.com, you can tell if you are in a secure area by looking for the "padlock" symbol at the bottom of your browser window.

For all visitors to bluecrossma.com/provider, some information is collected when you access the website. This information is not personally identifiable and is used only to help us improve the design of and access to the website. The collected information, such as the IP address, geographic location, and Internet Service Provider, is not used to solicit business or to provide addresses for direct marketing material.

As Blue Cross and Blue Shield of Massachusetts continues to introduce new functionality to this website, including email capabilities, additional features will be introduced to further enhance privacy and security.

Copyright ©2015 Blue Cross and Blue Shield of Massachusetts, Inc. All rights reserved.