Login issues for some users
Some users are experiencing errors when attempting to log into Provider Central. Our teams are actively working on a complete user resolution. If you are affected, please email providercentral@bcbsma.com to inform us. We’re sorry for the inconvenience.
Microsoft tech outage information
We are aware of the world-wide Microsoft outage. Blue Cross Blue Shield of Massachusetts systems and applications are not affected by this issue. Our provider partners should be able to conduct business with us normally. For those hospitals impacted by this outage, we are temporarily waiving prior authorizations, concurrent reviews, and hospital admission notification requirements. We ask impacted hospitals to notify us as soon as possible that a Blue Cross member has been admitted and that you notify us when your system issues are resolved to reduce the risk of claims payment disruptions.
Should your patient take a statin medication?
Easing ER strain with access to out-of-network urgent care
Billing reminder for drugs, biologicals, and drug wastage
