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We offer many self-service technologies to help you do business with us at your convenience.


Use Authorization Manager to submit and view the status of your prior authorization and referral requests for all Blue Cross Blue Shield of Massachusetts members*. Learn more.

*excludes members belonging to a New England Blue Cross Blue Shield plan with an out-of-state PCP.

Submit prior authorization requests with AIM Specialty Health for certain genetic tests, high-technology radiology, outpatient cancer care, and sleep management services. Learn more.

Access ConnectCenter to check member benefits, eligibility, and claim status, and to enter professional CMS-1500 claims. Learn more.

Interface with our IT systems through a direct connection—or electronic data interchange—that will allow you to perform electronic transactions. Learn more.

Conduct pre-service review for BlueCard members. Learn more.

Submit Part D vaccine claims for Medicare Advantage members using TransactRx. Learn more.