Dental Connect is currently unavailable due to the cybersecurity issue at Change Healthcare. Learn about alternative options to submit claims, request authorization and referrals, and to check eligibility and benefits.
Dental Connect is currently unavailable due to the cybersecurity issue at Change Healthcare. Learn about alternative options to submit claims, request authorization and referrals, and to check eligibility and benefits.
You can check dental eligibility and benefits at no cost using Dental Connect. With this eTool, you can:
- Verify member benefit and eligibility information online at your convenience
- Search by CDT code or keyword
- See frequency limitations that are part of a member’s benefit design (for example, D2750 Crown benefit is paid one time per 60 months)
- Check the last time a procedure was performed (For example, you can now find the specific date when your patient had their last full mouth series, D0210, which is covered once per 60 months)
- Verify the member's remaining deductible
How to get started
Go to Dental Connect. When registering, use partner code BCMA01DPS to enable Blue Cross Blue Shield of Massachusetts to sponsor monthly fees for this service for our members. National Dental Network dentists can use the tool too!
