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Behavioral health providers: Sept 1 fee schedule clarification
September 4, 2020

This article is for behavioral health practitioners

As a follow-up to us posting the September 1, 2020 professional fee schedule updates, we wanted to share a few reminders. 

Blue Cross is still operating under the COVID-19 Temporary Payment Policy. As you know, we are currently reimbursing telehealth visits at the same rate as in-office visits. Please refer to this payment policy for specific reimbursement information for telehealth services.

Also, as noted in our July 23, 2020 press release, we will continue to reimburse behavioral health telehealth visits at the same rate as in-office visits even after the COVID-19 public health emergency ends. We will also update our payment policies accordingly once the public health emergency ends.


COVID-19 Information page
 COVID-19 Temporary Payment Policy
 COVID-19 Temporary Professional Commercial and FEP Fee Schedule (log in and click Office Resources>Billing & Reimbursement>Fee Schedules)


Call Network Management and Credentialing Services at 1-800-316-BLUE (2583).

As always, thank you for the care you provide to our members.