Updated March 26, 2020 to note that cost share is not waived for members of the Federal Employee Program.
Due to the COVID-19 virus that has closed dental offices in Massachusetts and throughout the United States for non-emergency services, Dental Blue announces the following interim change:
Until further notice, we will cover consultations by telephone or video (“virtual consultations”) between dental providers and their patients, effective March 23, 2020, for all members who already have coverage for problem-focused exams (D0140), with no cost share (deductible, copayment, or co-insurance).*
*Cost share is not waived for members of the Federal Employee Program.
Please continue to refer to the Massachusetts Dental Society’s coronavirus webpage for specific guidance to dental practices, including their recommendations about when practices can open again to patients.