This article is for acute care hospitals where our members receive observation care
Blue Cross Blue Shield of Massachusetts reimburses for observation services as outlined in our observation payment policy.
As a reminder, our existing observation payment policy states that Blue Cross does not reimburse observation services when rendered as part of normal recovery.
Call Network Management and Credentialing Services at 1-800-316-BLUE (2583). As always, thank you for the care you provide to your patients—our members.
Observation payment policy (log in required)