This article is for all providers caring for our members
The following payment policies, updated in Q3 2021, are now available on Provider Central:
Effective September 2021, the Telehealth
(Telemedicine)-Behavioral Health and Telehealth (Telemedicine)-Medical
Services Payment Policies were replaced with the COVID-19 Temporary Payment
To download our payment policies, log in and click Find a Payment Policy on the right side of your home page. Or, go to Office Resources>Policies & Guidelines>Payment Policies.