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Web Tip: What's remittance advice?
June 5, 2014

When you perform a claim status inquiry in Online Services or Emdeon DPS (an eTool for dentists), the status description may include the note, “For more detailed information, see remittance advice.”

The “remittance advice” is the Provider Detail Advisory, commonly called an EOB. To view, print, or download the advisory, log on to PaySpan and perform a claim search. Don’t forget, you can search for all the advisories that were generated for a claim by searching for the 12-digit base claim number followed by an asterisk (*).

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