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Are your patients past due for preventive care?
August 16, 2022

Have you seen all the patients in your panel this year? If not, now is the time to find out if they have delayed routine services and follow up to make sure they get scheduled. To help, we’re sending wellness reminders to members in August.

Who will receive reminders?

All members with asthma, coronary artery disease, or diabetes whose claims data show gaps in their care between January 1-June 30, 2022, will receive letters encouraging them to stay on track with managing their health.

  • This includes members who belong to our Medicare Advantage, commercial HMO and PPO, and Federal Employee Program (FEP) health plans.
Members who have Age
(As of December 31, 2022)
Will receive information about Sample letter


Medication to control asthma:

  • Steroid inhaler or another controller medication

See samples of health and wellness reminders:

Coronary artery disease

  • Males: 21-75  
  • Females: 40-75 
  • Statin use

  • HbA1c
  • Eye exam
  • Tests for kidney function
  • Statin use (age 40-75)

See samples of our email and postcard to members.

Keep preventive care a priority for your patients

Eligible members may also receive mail, email, or text reminders about the importance of the following care:

  • Cervical cancer screening (members over age 19)
  • Colorectal cancer screening (members over age 46)
  • Dental visit
  • Breast cancer screening (members over age 52)
  • Routine health checkup

You can support the health and wellness of your patients with these conditions by reinforcing these messages, scheduling preventive care appointments, and discussing at-home screening options when appropriate.

More resources for members with diabetes

This fall, we’ll also work with limited services clinics—like CVS MinuteClinic—and CVS HealthHUBTM locations in Massachusetts to offer convenient testing and screenings for our members diagnosed with diabetes. These clinics may also prescribe recommended medications. A CVS care concierge may also reach out to members to help them understand their care options.

Because we recognize the importance of the patient-provider relationship, we’ll steer members back to you—their PCPs and treating clinicians—whenever possible.

As always, thank you for the care that you give your patients—our members.