This article is for all providers caring for our members
We have an important message for our members: Mental health is as important as physical health. That’s why on November 9 we’re launching an advertising campaign and a new online mental health resource center that spotlights mental health resources and care options aimed at reducing stigma around this very important topic.
The mental health resource center is designed to help members better understand their mental health care options and explore timely articles and content. With easy access from our public website, our goal is to encourage members to explore and use their mental health resources.
"We are committed to supporting our members in finding the right mental health care—especially important now when they may be feeling overwhelmed and unsure about how to address their mental health needs,” said Ken Duckworth, Senior Medical Director of Behavioral Health.
"This resource center will support our members at a time when access to high-quality mental health services has never been more important,” he said.
Helpful information around the following mental health options
*Exceptions: Medicare Advantage members will have a cost share for telehealth services. The Federal Employee Program (FEP) is following guidelines from the Blue Cross Blue Shield Association regarding coverage for FEP members for the duration of the state of emergency. For more details see fepblue.org.
Articles and videos on today’s most pressing mental health challenges, like:
Connection to MyBlue and Team Blue
The Mental Health Resource Center offers quick access to their specific plan benefit information and the ability to search for a therapist or other mental health provider if they need to.
If members can’t find the information they need or understand their benefits, Team Blue is just a phone call away at 1-888-389-7764. Our service representatives are dedicated to helping members find the care they need and can connect members to a health care expert if needed.
No segment of the population is immune from the effect of COVID-19. And how each person addresses individual mental health concerns and stresses varies dramatically. To address these issues, we are sponsoring a virtual event in partnership with the Boston Globe on November 12: "Navigating the Complexities of Mental Health Amidst a Pandemic."
A panel of mental health specialists will address the complexities of treating mental health during this pandemic.
|When||Thursday, November 12, Noon – 1:00 p.m.|