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Sign up for NICU level of care authorization training—New dates!
August 28, 2023

This article is for managers of intake, utilization review, and case management at acute care hospitals caring for premature and medically complex infants

As a reminder, ProgenyHealth will manage the process for NICU level of care authorizations using InterQual criteria on our behalf for infants born on and after November 1, 2023.

October webinars

To help you prepare for this transition, ProgenyHealth will offer the following provider education sessions:

  • Tuesday, October 3 from 10 a.m. – 11 a.m.
  • Wednesday, October 4 from 10 a.m. – 11 a.m.
  • Thursday, October 5 from 10 a.m. – 11 a.m.

At these sessions, you’ll learn:

  • How to submit level of care authorizations, concurrent reviews, and request transfers between facilities
  • What documentation you’ll need to submit
  • How to request reconsideration for denied level of care requests
  • How ProgenyHealth’s case management process works


  • Our May 4, 2023 News Alert, Progeny will support premature and medically complex infants. (To view this News Alert, log in and click News.)
  • Webinar recording. We’ll post this recording here after the provider education sessions.