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Submit psychiatric specialing service requests with authorization
April 7, 2022

This article is for the acute care hospitals, behavioral health hospitals, detoxification facilities, and hospital-based community health centers caring for our members

For patients seeking inpatient psychiatric admissions after boarding in emergency departments, please submit requests for “specialing” services at the same time as the authorization request. This will help ensure your request is processed quickly.

How to submit a request

Send your request to us via our individual consideration/clinical exception process by using one of these methods:

  • Submit via our Authorization Manager portal. When you request inpatient authorization, be sure to attach a document to the case noting that specialing is required; all the attachment needs to say is that you are requesting specialing.
  • Call Clinical Intake at 1-800-524-4010.
  • Fax the request to 1-888-973-0727 or 1-888-641-5199; be sure to request authorization for the admission, and also indicate that you are requesting specialing.


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