This article is for all mental health clinicians
Currently it can take up to 25 minutes to request authorization by phone. Using Authorization Manager will save you time because there’s no waiting on the phone, and it’s available 24 hours a day, 7 days a week.
"As both a provider in our network and a Blue Cross senior medical director, I’m excited about the roll out of a new digital tool for managing prior authorizations," said Greg Harris, MD, MPH. "As a provider, I can initiate requests, submit clinical information, and track decisions as they are made, including access to decision letters as soon as they are created. No phones, no faxes, no waiting for the mail."
Resources such as our Authorization Manager Guide will walk you through how to use the tool.
We’ve also developed a Quick Tip on how to submit outpatient procedures so you can see what values are required – at a glance – based on your provider type.
Remember – you’ll have your authorization requests reviewed faster when you use Authorization Manager!