Home > Office Support
Web Content Viewer
Web Content Viewer
Office Support

In the “Current” tab, you’ll find news published during the past year. Use the “Archive” tab to view news going back an additional two years.

9/17/20 Our medical policy site has a new look
9/4/20 Our IP addresses for email are changing: What you need to know
9/1/20 Dental initiatives during COVID-19
8/19/20 COVID-19: Coverage guidelines for pharmaceutical treatments
8/7/20 Communicating vital health and benefits messages to our members
7/23/20 COVID-19: Coverage guidelines for laboratory tests
7/15/20 Changes affecting how to search for a member in Online Services
7/14/20 COVID-19: Resuming provider audits and claim reviews
6/19/20 COVID-19-We’re extending our prior authorization waiver
6/4/20 Chiropractor performance reports are mailing
4/29/20 COVID-19 payment policy, lab testing codes, claim reminders
4/29/20 "Spring cleaning" for Provider Central user access
4/22/20 Change coming to Online Services link
4/8/20 COVID-19: Expedited credentialing process; provider audits on hold - Updated 4.22.20
4/7/20 Member costs waived for inpatient COVID-19 services
4/3/20 Esignature is here for your specialty
3/24/20 COVID-19: Latest news (March 24)
3/19/20 Congratulations to iPad winners
3/9/20 Checking for member acupuncture benefits
3/4/20 Researching your payment advisories? Watch a quick how-to video
2/24/20 Be sure to use participating clinical laboratories
2/11/20 Are you a billing agency or do you use one?
2/11/20 New prior authorization system goes live for Medicare Advantage
2/3/20 Reminder: HEDIS 2020 medical record collection starts now
1/6/20 Dental manuals and fee schedules revised for 2020
1/2/20 We’ve revised the checklist for notices of Medicare non-coverage
12/20/19 Provider directory update & reminder to keep information current
12/18/19 We’ll no longer accept claim adjustments through Online Services
12/16/19 We’re helping to reduce cost surprises
12/2/19 Take the CMS Fraud, Waste and Abuse training by December 31, 2019
11/27/19 Payment policy access and our news format are changing
11/6/19 New concierge partner will serve 18,000 members in 2020
10/28/19 HEDIS 2020 medical record collection starts in February
10/9/19 Inovalon medical record requests
10/1/19 Electronic signature is here for your provider type
9/24/19 All providers must keep their directory information current
Related Content

Related Content