Home > Office Support
Web Content Viewer
Web Content Viewer
Office Support

In the “Current” tab, you’ll find news published during the past year. Use the “Archive” tab to view news going back an additional two years.

8/15/22 Act now! Online Services will be retired on September 30
8/9/22 ConnectCenter Tips: Entering referrals and prior authorization requests
7/29/22 HealthAlliance Home Health & Hospice is leaving our network
7/27/22 Online Services claims and timely filing reports in ConnectCenter
7/22/22 We’ve made changes to our website
7/21/22 Important: Online Services extension
7/15/22 ConnectCenter Tips: Claim status inquiries
7/11/22 Action required! Online Services is being retired
7/7/22 Switch to ConnectCenter today for claims, eligibility, and benefits
7/6/22 Changes to authorization tools for PT, OT, ST, and home health services
6/30/22 Our members want to find you
6/27/22 Claims submission in Online Services ends on July 22
6/17/22 Prepare for the ConnectCenter transition
6/16/22 ConnectCenter Tips: Patient information
6/7/22 Learn how Dental Connect can help your office save time and be more efficient!
6/6/22 ConnectCenter Tips: Benefits information
6/3/22 Make sure you’re receiving our emails
6/3/22 Benefits and eligibility are easy with Dental Connect
5/25/22 ConnectCenter Tips: Provider Management
5/24/22 More opportunities to learn about ConnectCenter
5/20/22 Payspan to stop supporting Internet Explorer 11
5/17/22 May 26 ConnectCenter training planned for mental health providers
5/16/22 Don’t wait to begin using ConnectCenter for claim entry
5/13/22 What’s new on Provider Central?
5/11/22 ConnectCenter is live
5/11/22 Updates to ConnectCenter training
5/11/22 It's time to review your directory information
5/1/22 Information about ConnectCenter launch
4/18/22 Register to learn about ConnectCenter, the replacement for Online Services
4/14/22 HEDIS 2021 medical record collection ends April 29
3/31/22 It’s time to review your directory information
3/7/22 We no longer provide claim status to non-participating providers
2/2/22 Reminder: HEDIS 2022 medical record collection begins now
1/21/22 Andrew Dreyfus stepping down as president & CEO
1/20/22 Visit with us at Yankee Dental, your office, or virtually!
1/5/22 Dental manuals and fee schedules revised for 2022
12/31/21 Consolidated Appropriations Act: New directory requirements
12/3/21 We’re delaying replacement of Online Services
11/1/21 You can now enter referrals using Authorization Manager
10/18/21 Preparing for HEDIS 2022 medical record collection
10/4/21 Use Online Services to view chiropractic visits used
9/30/21 Have you reviewed your directory information lately?
9/1/21 Reminder: Allow time for appeals to be reviewed
9/1/21 Provider directories: Practice location limitation
8/31/21 Dentists are thrilled with new Dental Connect features