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In the “Current” tab, you’ll find news published during the past year. Use the “Archive” tab to view news going back an additional two years.

1/15/21 Updates to COVID-19 vaccine administration codes and pharmaceutical treatment
1/11/21 Authorization Manager to go live February 15
12/17/20 OT and PT practices: Short video shows how to check benefits
12/9/20 Updates to Medicare Advantage services effective Jan 1
11/20/20 Updates to Provider Central
10/16/20 Preparing for HEDIS 2021 medical record collection
9/30/20 COVID-19: Inpatient acute care auth requirements waived until Dec 31
9/29/20 Behavioral health providers: You’re invited to an Oct 28 webinar
9/28/20 Need help with Payspan? Join a webinar or see a short tutorial
9/17/20 Our medical policy site has a new look
9/4/20 Our IP addresses for email are changing: What you need to know
9/1/20 Dental initiatives during COVID-19
8/19/20 COVID-19: Coverage guidelines for pharmaceutical treatments
8/7/20 Communicating vital health and benefits messages to our members
7/23/20 Coverage guidelines for COVID-19 testing
7/15/20 Changes affecting how to search for a member in Online Services
7/14/20 COVID-19: Resuming provider audits and claim reviews
6/19/20 COVID-19-We’re extending our prior authorization waiver
6/4/20 Chiropractor performance reports are mailing
4/29/20 COVID-19 payment policy, lab testing codes, claim reminders
4/29/20 "Spring cleaning" for Provider Central user access
4/22/20 Change coming to Online Services link
4/8/20 COVID-19: Expedited credentialing process; provider audits on hold - Updated 4.22.20
4/7/20 Member costs waived for inpatient COVID-19 services
4/3/20 Esignature is here for your specialty
3/24/20 COVID-19: Latest news (March 24)
3/19/20 Congratulations to iPad winners
3/9/20 Checking for member acupuncture benefits
3/4/20 Researching your payment advisories? Watch a quick how-to video
2/24/20 Be sure to use participating clinical laboratories
2/11/20 Are you a billing agency or do you use one?
2/11/20 New prior authorization system goes live for Medicare Advantage
2/3/20 Reminder: HEDIS 2020 medical record collection starts now