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In the “Current” tab, you’ll find news published during the past year. Use the “Archive” tab to view news going back an additional two years.

11/21/22 Learn more about finding Dental Blue resources on Provider Central
10/28/22 You may need to start recredentialing soon after joining network
10/21/22 We may contact you to complete a brief survey
10/4/22 We've clarified our covering provider arrangement requirements
10/3/22 It's easy to find CDT guideline information without a phone call!
9/30/22 PCPs: We have a few questions for you
9/30/22 Help patients who are looking for care, verify your directory data
9/21/22 Are you prepared for ConnectCenter transition on September 30?
9/21/22 Payspan makes receiving payment reliable and effortless!
9/20/22 Is your directory information up-to-date?
9/19/22 ConnectCenter Tips: Specialty-specific eligibility inquiries
9/13/22 Reminder: Review your directory information in NPPES
9/6/22 ConnectCenter tips: Access claims submitted via Online Services
8/30/22 Sarah Iselin will succeed Andrew Dreyfus as President and CEO
8/22/22 Use Authorization Manager for PT, OT, ST, and home health services
8/18/22 Blue Cross welcomes new vice president and medical officer
8/17/22 Attention billing agencies!
8/16/22 Learn to use ConnectCenter for claims and real-time transactions
8/15/22 Act now! Online Services will be retired on September 30
8/9/22 ConnectCenter Tips: Entering referrals and prior authorization requests
7/29/22 HealthAlliance Home Health & Hospice is leaving our network
7/27/22 Online Services claims and timely filing reports in ConnectCenter
7/22/22 We’ve made changes to our website
7/21/22 Important: Online Services extension
7/15/22 ConnectCenter Tips: Claim status inquiries
7/11/22 Action required! Online Services is being retired
7/7/22 Switch to ConnectCenter today for claims, eligibility, and benefits
7/6/22 Changes to authorization tools for PT, OT, ST, and home health services
6/30/22 Our members want to find you
6/27/22 Claims submission in Online Services ends on July 22
6/17/22 Prepare for the ConnectCenter transition
6/16/22 ConnectCenter Tips: Patient information
6/7/22 Learn how Dental Connect can help your office save time and be more efficient!
6/6/22 ConnectCenter Tips: Benefits information
6/3/22 Make sure you’re receiving our emails
6/3/22 Benefits and eligibility are easy with Dental Connect
5/25/22 ConnectCenter Tips: Provider Management
5/24/22 More opportunities to learn about ConnectCenter
5/20/22 Payspan to stop supporting Internet Explorer 11
5/17/22 May 26 ConnectCenter training planned for mental health providers
5/16/22 Don’t wait to begin using ConnectCenter for claim entry
5/13/22 What’s new on Provider Central?
5/11/22 ConnectCenter is live
5/11/22 Updates to ConnectCenter training
5/11/22 It's time to review your directory information
5/1/22 Information about ConnectCenter launch
4/18/22 Register to learn about ConnectCenter, the replacement for Online Services
4/14/22 HEDIS 2021 medical record collection ends April 29
3/31/22 It’s time to review your directory information
3/7/22 We no longer provide claim status to non-participating providers
2/2/22 Reminder: HEDIS 2022 medical record collection begins now
1/21/22 Andrew Dreyfus stepping down as president & CEO
1/20/22 Visit with us at Yankee Dental, your office, or virtually!
1/5/22 Dental manuals and fee schedules revised for 2022
12/31/21 Consolidated Appropriations Act: New directory requirements