Home > Office Support
Web Content Viewer
Web Content Viewer
Office Support

In the “Current” tab, you’ll find news published during the past year. Use the “Archive” tab to view news going back an additional two years.

5/28/25 Submit group NPI for Oshi Health referrals
5/16/25 Provider Status field in Authorization Manager
5/12/25 Frequency reminders for epidural steroid injections
5/8/25 We accept only two appeals per claim
4/28/25 ConnectCenter now available on Provider Central!
4/4/25 Save time – members can get benefits and eligibility on MyBlue!
4/4/25 New tool for quick access to auth and referral info
3/31/25 It’s time to review your provider directory information
3/20/25 Thank you for attending Yankee Dental!
3/5/25 Choosing the correct address in Authorization Manager
1/29/25 Join our Patient Experience Champions League!
1/21/25 Update to behavioral health authorization request fax numbers
1/17/25 Provider Central authentication is here!
1/16/25 Get ready for Yankee Dental!
1/13/25 Avoid delays for Auth Manager musculoskeletal requests
11/27/24 New security measures for Provider Central start in January
11/26/24 New provider directory information required for health plans and providers
10/31/24 Claims webinar recording, slide deck, and Q&As
10/10/24 Need to update an existing authorization? Use our new form!
9/30/24 Reminder: Review your directory information
9/26/24 Send your appeals to the correct area for faster processing
9/24/24 Reminder: Submit level of care change requests via fax
9/4/24 Join us for a claims webinar!
8/27/24 Action required: Equian is changing their mailing addresses
8/22/24 How to easily request auth for out-of-state Blue Cross members
8/21/24 Introducing your Medicare Advantage 5-Star Playbook resource guide
8/6/24 Steward Health Care plans to close two Massachusetts hospitals
7/30/24 Patients with diabetes need kidney health screenings
7/29/24 Questions about Auth Manager or InterQual? We can help!
7/19/24 Microsoft tech outage information
7/1/24 Is your directory information up to date?
6/17/24 We’re surveying practices on appointment wait times
6/7/24 We’re adding a new IP address. What you may need to do.