This article is for all medical providers, office staff, and billing agencies who use Online Services
All existing Online Services users will need to switch to ConnectCenter by September 30 for all transactions, including real-time eligibility and benefits inquiries, referrals, and claims.
For authorization requests and verification, you will need to use Authorization Manager. In addition, we recommend using Authorization Manager to submit referrals (see Resources section below to learn more).
ConnectCenter is available at no additional cost to you for your Blue Cross Blue Shield patients. You can access ConnectCenter from the Provider Central eTools page without a separate log-on.
With its fresh modern interface, ConnectCenter offers new tools and reports to streamline your work.
For additional help getting started, contact Change Healthcare’s ConnectCenter support at 1-800-527-8133.
Learn more by attending one of our training webinars. Click here to register today!