This article is for acute care hospitals and surgical day care centers caring for our members
Please share with relevant office staff and billing agencies
As you know, we partner with Equian, a national payment integrity vendor, to review select inpatient facility claims on a pre-payment basis. Effective November 4, 2024, Equian will change the mailing addresses that you use to submit necessary information for them to complete their reviews. Their electronic contact information will not be changing.
Please refer to the table below and notify any relevant office staff and billing agencies of this change.
|
For Equian requests related to |
Contact them at |
And starting November 4, 2024, use these new mailing addresses |
|---|---|---|
|
Itemized bill requests |
Email: mca@equian.com |
USPS mail: Equian - IBR Or UPS/FedEx packages: |
|
Reconsiderations/appeals |
Email: reconsiderations@equian.com Fax: 1-866-700-5769 |
|
|
Provider reports |
Email: reconsiderations@equian.com Or |
|
|
Resolutions |
Email: claimsresolution@equian.com Phone: 1-800-806-9784 |
If you have any questions, please call Network Management and Credentialing Services at 1-800-316-BLUE (2583). As always, thank you for the care you provide to our members.
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