This article is for dentists and oral surgeons caring for our members
We want to continue to guide you on the most efficient way to conduct business with us during the Change Healthcare outage.
Dental clearinghouse alternatives
Please consider using an alternative electronic clearinghouse for routine eligibility and benefits queries, so that our Dental Provider Services team can continue to assist you with more complicated issues.
While there are a number of clearinghouses that you may consider, DentalXChange and Vyne Dental focus solely on dental provider transactions. Both offer the ability to check eligibility and benefits and to include electronic attachments.
Change Healthcare’s goal is to bring their capabilities online as quickly as possible. We will not reconnect to Change Healthcare’s systems until we conduct rigorous security and risk assessment to protect our systems, and our member and provider data.
For the most up-to-date information, see our Change Healthcare event page.
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