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ConnectCenter now available on Provider Central!
April 28, 2025

This article is for providers who use ConnectCenter through Provider Central.
Please share this information with others in your organization who use ConnectCenter.

We’re pleased to let you know that ConnectCenter* is now available for self-service access to:

  • Claim status inquiries
  • Claim submission (professional 1500 claims) and tracking
  • Member benefits and eligibility verification
  • Referral submission and verification

Thank you for your patience as we worked to restore access to this eTool.

If you and your organization already use other tools to perform the tasks listed above, you may continue to do so but know that ConnectCenter is now also an option.

How to access ConnectCenter

Log in to Provider Central and go to the ConnectCenter page in eTools.

Need a refresher on how to use ConnectCenter?

We offer quick tips, videos, and other resources to help support your use of the tool. It’s all here on our ConnectCenter page. The Quick Start Guide is a good place to start.

Note: Dental Connect remains unavailable. We’ll be in touch with more details on access to this eTool for dental practices.


*ConnectCenter is owned and maintained by Optum, Inc., an independent company that offers this tool to our network of providers.

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