July 21, 2022 update: We have postponed the date for Online Services retirement. Read more.
This article is for medical providers, office staff, and billing agencies who perform claim status inquiries in ConnectCenter
Reminder: Online Services will be retired for claim submission on July 22. To help you make the transition to ConnectCenter, here are some tips on how to check the status of your claims using the new portal.
For processed claims, you can also use Payspan to learn the claim number, payment or denial details, and check information.
ConnectCenter Quick Start
1500 Claim Entry with ConnectCenter Quick Tip
Checking Claim Status Quick Tip (includes Payspan information)
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