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Email us when you have credentialing or enrollment questions
April 1, 2021

This article is for all medical providers

Effective immediately, our Network Management and Credentialing Services phone line is unavailable until further notice. This is expected to be a temporary closure, and we don’t have a re-opening date at this time.

If you have questions about credentialing or enrollment, please send an email to providerapplicationstatus@bcbsma.com. You can expect a response within a few business days, depending on inquiry volume. Please don’t call 1-800-316-BLUE (2583).

Please allow 60 days for new provider credentialing to be completed before sending an inquiry.

We will notify you when the phone line is back up and running.