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Make sure you’re receiving our emails
June 3, 2022

This article is for all providers caring for our members

When we communicate with providers about training opportunities, federally mandated initiatives, or contractual changes, we frequently find that many aren’t receiving our initial email or the confirmation of their registration for events. For this reason, we ask you to check your junk or spam folder to ensure that our emails from the following addresses are delivered to your inbox:

Blue Cross Blue Shield of Massachusetts: email@contact.emailbcbsma.com
Registration for webinars and surveys: noreply@alchemer.com

While the process may vary depending on your email system, in general to unblock an email address you can:

  1. Open your junk or spam folder
  2. Right click on a message from the sender whose messages you want to have in your inbox
  3. Select "Not junk" or "Not spam"

You can also refer to these how-to tips from common email systems

How to unblock Blue Cross in Outlook
How to unblock Blue Cross in Gmail

Contact your IT administrator should you have any questions.