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May 26 ConnectCenter training planned for mental health providers
May 17, 2022

July 21, 2022 update: We have postponed the date for Online Services retirement. Read more.

This article is for all mental health providers, office staff, and billing agencies who:

  • Use Online Services for eligibility, claim status and referrals
  • Submit 1500 claims for our members using Direct Data Entry through Online Services

Do you receive reimbursement through PaySpan?

You can switch from submitting claims through Online Services to ConnectCenter with no impact to your claims receipts.

Based on feedback from providers, we’ve created a training opportunity specifically to help mental health providers make the switch to ConnectCenter. The session will be held on May 26 from 10:30 a.m. - 12:00 noon. Click here to register today!

Providers who currently use Online Services to submit 1500 claims using Direct Data Entry will need to begin using ConnectCenter by July 22.

The benefits of ConnectCenter include:

  • Home page resources—for example, a pie chart—to help you monitor your overall claim activity
  • Worklists to help you manage claims that need to be corrected and resubmitted
  • A claim search tool that helps you quickly find a claim
  • A new claim summary page that includes a visual Claim Tracker

We hope you can join us on May 26!