On January 1, 2020 we will collaborate with health care concierge service, Accolade, to serve a new employer account, EMD Millipore.
Accolade will act as the “front door” for EMD Millipore’s employee benefits. Blue Cross will administer the members’ health insurance benefits, while Accolade will be the primary point of contact for all member service and care management for EMD Millipore’s 18,000 employees.
There will be no change in how you communicate with us for all day-to-day administration. Continue to use the appropriate self-service technologies or the information listed in Contacts & Sites on Provider Central.
Two things that will be different when you encounter EMD members include:
For questions, please contact your network representative at 1-800-316-BLUE (2583).