Home > Office Support
Web Content Viewer
Web Content Viewer
Only one week left! Are you ready to use Authorization Manager?
May 25, 2023

This article is for all providers caring for our members

Time is running out, are you ready to use Authorization Manager? As a reminder, all providers will be required to submit initial authorization requests and inquiries electronically through Authorization Manager rather than by phone or fax starting June 1, 2023 for our commercial (HMO, PPO) and Federal Employee Program (FEP) members. Authorization Manager is the most efficient method to submit requests, and it’s available 24/7 at no additional cost via single sign-on through Provider Central!

Required use of Authorization Manager is only one week away!

To help prepare you for the transition, check out our multiple resources covering a variety of topics:

Advantages of using Authorization Manager – start today!

Why wait? Start using Authorization Manager today to review authorization requirements, request authorizations, check existing case status, and view or print the decision letter. This tool also allows you to:

  • Search member-specific authorization requirements by code.
  • Check the status of requests regardless of how they were submitted.
  • Upload additional clinical documentation to an existing case.
  • Enter a transaction within minutes. By the time you call and talk to a service representative, you could have entered an authorization request!

To read our News Alert announcing this upcoming mandate, log in to bluecrossma.com/provider and click News. Scroll down to the February 1 communication: "Submit referrals, authorization requests, and inquiries electronically starting June 1."

We’re here to help

Please send an email to us at hmmauthorizationmanager@bcbsma.com with any questions you may have about Authorization Manager.