On September 20, 2020, we are migrating to two new IP addresses: 220.127.116.11, 18.104.22.168. This change affects email only and will not impact your Provider Central access.
While we’re doing all we can to minimize any disruption to the emails you receive from us, some email service providers could now incorrectly identify our emails as spam, or block them entirely. This is rare, but if that happens, it just means that you will need to add our two new IP addresses (22.214.171.124, 126.96.36.199) to your organization’s “white list.”
It’s a security feature that includes the IP addresses you want to receive emails from.
If, after September 20, you notice our emails are being identified as spam, or you stop receiving emails from us, please forward this information to your IT or Security team and ask them to add 188.8.131.52 and 184.108.40.206 to your organization’s white list.