This article is for primary care providers & their office staff
Our annual provider satisfaction survey recently mailed to a random sample of primary care providers and office managers. The survey asks about experiences and interactions with Blue Cross Blue Shield of Massachusetts and will be used to inform improvement opportunities.
We are working with an independent company, SPH Analytics, a Press Ganey solution, to conduct the survey.
We offer a $75 honorarium for completing the survey.
We welcome your opinions and thank you in advance for participating. Your responses are invaluable to our quality improvement efforts.
Sample cover letter
Return address on the back flap of envelope