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Reminder: Keep your directory information current
June 26, 2018

Provider directories are an important tool members use to select and contact their physicians and other contracted providers who deliver medical care. Members and their caregivers rely on provider directories to make informed decisions about their health care choices. That’s why it’s important that our online resources are accurate. The law requires us to keep the information on our website current, and we can’t do that without your help.

What to do first:
Verify that what's online is correct.

  1. Go to Find a Doctor & Estimate Costs. You don't need to log in, but you will need to select a network that you participate in.
  2. Check the record for all your site locations.
    Be sure to check:
    • Addresses
    • Phone numbers
    • Specialties
    • Medical groups
    • Hospital affiliations
    • Gender
    • Board certification
    • Languages spoken
    • Whether you are accepting new patients
    • Whether you offer telemedicine
  3. If everything is accurate, you don’t need to do anything more.

When updates are needed:
Since you can’t update the Find a Doctor & Estimate Costs site by yourself, use one of the forms listed below

If you are a Use the
Hospital, facility, or lab Update Form for Facilities
Any other provider type* Standardized Provider Information Change form

* Doctors: remember to go CAQH to update your recredentialing application there as well as on the form.

Don’t wait – keep your information current
Even if your information is accurate today, please be sure to submit changes as they arise throughout the year.

As always, thank you for the care you provide to your patients—our members.

If you have any questions, please call Network Management and Credentialing Services at 1-800-316-BLUE (2583).

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