This article is for all providers caring for our members
The information in our provider directory lets patients know if you’re in network, where to find you, the services you offer, and more. Help patients find you by keeping your directory information up to date.
It may help to designate someone in your office to manage all provider directory activities—including attesting to information in the Council for Affordable Quality Healthcare (CAQH) Provider Data Portal or responding to Blue Cross surveys every 90 days.
Save time by reviewing every 90 days
Regulations require us to verify provider directory information every 90 days1. When you keep your directory information up to date, verifying only takes minutes. Save time by updating your information as it changes, including if you join or leave the Blue Cross network.
Review in a few minutes
If you are a clinician—including behavioral health providers, review your information in the CAQH Provider Data Portal. CAQH ProView also sends email verification and re-attestation reminders.
For other types of changes, including changes to your contract or leaving the Blue Cross network, please review the forms here. If you are a dental provider that needs to report this information, you are advised to contact your dental network manager.
Questions?
If you have questions, email us at ProviderDirectoryInfo@bcbsma.com.
Resources
Visit Find a Doctor & Estimate Cost to see your current listing in our provider directory.
1. The Consolidated Appropriations Act (CAA) requires us to remove provider practice locations from our directory whose location data we are unable to verify within 90 days.
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