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We may contact you to complete a brief survey
July 10, 2023

This article is for PCPs, OB/GYNs, and oncologists caring for our members

We’re currently reaching out to practices to conduct our Annual Appointment Wait Time Survey. This quick survey will help us understand how long members can expect to wait for an appointment; it is required to meet health plan regulations.

Completing the survey is simple

  • We’ll call your office or send an email with a secure link to the survey.
  • The survey will require you to access your practice appointment scheduler to determine the next available patient appointment. Please enter the next appointment for either an in-person or telehealth visit, whichever is first.

The survey should only take a few minutes to complete. We’ll combine your responses with those of other providers in your specialty and review in aggregate.


If you have questions, please email us at surveyhelp@bcbsma.com.

As always, thank you for the care you provide to your patients - our members.