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The following MedStar entities have notified us that are leaving our network, effective immediately:
Your Agreement with us requires you to use participating providers whenever possible. If you currently refer our members to MedStar for non-emergency transport, please start referring them to an in-network ambulance company instead.
Members can still use MedStar for emergency (911) services. They’ll be responsible for the costs according to their plan.
|HMO members and those who don’t have out-of-network benefits||Not covered for non-emergency care.|
|Members with out-of-network benefits||Significantly more expensive than they would be if received from an in-network provider.
For example, members will be responsible for deductibles and co-insurance, as well as for the difference between what MedStar charges and what Blue Cross Blue Shield of Massachusetts pays.
To find an in-network ambulance provider, go to Find a Doctor.
If you have questions about this termination, please call Network Management and Credentialing Services at 1-800-316-BLUE (2583).
For specific ground ambulance network questions, please call Nicole Tully, Senior Contract Manager in our Ancillary Contracting department, at 1-617-246-9334.