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March and May deadlines for behavioral health hospital reporting
January 31, 2019

This article is for administrators, directors of managed care, and quality improvement directors at behavioral health hospitals participating in our incentive program.

Your facility must report the following information by the deadline listed to be eligible for incentives as part of our Behavioral Health Hospital Incentive Program.

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March 1, 2019: Select your chosen quality improvement initiative

By March 1, 2019, please use the link below to give an overview of the quality improvement initiative you’ve selected. You’ll need your contact information, including your facility’s NPI, and should be ready to answer these questions about the quality improvement initiative:

  • What quality improvement initiative are you choosing?
  • Why did you choose this?
  • What are your goals?
  • What’s your target population?
  • How will you approach this initiative? (Give a high-level overview.)

You can continue quality improvement work you may have started in Measurement Period 1, or you can choose a new quality improvement initiative.

If your facility is new to the Behavioral Health Hospital Incentive Program (then this is Measurement Period 1 for you), you’ll need to choose a quality improvement initiative to work on.

What’s next?
We’ll send you an email by April 1, 2019 to confirm that the quality improvement initiative you’ve selected meets our requirements.

May 15, 2019: Report quality improvement initiative results (from previous year)

By May 15, 2019, you must report the results from the quality improvement initiative you’ve been working on in Measurement Period 1.

(Note: You’ll only report results if your facility is now in Measurement Period 2. Your facility would have told us last March what quality improvement initiative you chose for Measurement Period 1 and would have given us a high-level overview.)

Email the completed template to Martha.Hunter@bcbsma.com.

You can download the template by logging in and going to Quality & Performance>Performance Programs>Behavioral Health Hospital Incentive Program. Then, click the Reporting link on the left side of the page.

Register for Provider Central for incentive program updates

We post information and send important reminders about the behavioral health hospital incentive program, so we urge facilities and their staff to register for Provider Central.

Learn how to register for Provider Central or add users to your existing Provider Central account.


For questions about the behavioral health hospital incentive program, please contact Keven Gallagher, network contract manager, at keven.gallagher@bcbsma.com or call 1-617-246-3205.

As always, thank you for the care you provide to your patients—our members—and for your efforts to improve quality at your facility.


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