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Quest will send members in-home colorectal cancer screening kits
August 26, 2019

This article is for health care providers who care for our Medicare Advantage members.

We have partnered with Quest DiagnosticsTM to deliver in-home colorectal cancer screening kits to your Medicare Advantage patients who, based on our claims data and CMS' colorectal cancer HEDIS measure, are overdue for this screening. Patients must mail the kits back by December 31, 2019.

Who is eligible?

Blue Cross Medicare Advantage patients who are between 50 to 75 are eligible for this program. We identified the patients who will receive kits through claims data, and by using the CMS 5-star HEDIS measure for colorectal cancer screening.

How does the home-based kit work?

The InSure® ONE™ collection kit contains everything patients need to collect and submit their test sample for analysis. This kit is the only water-based collection kit that collects two samples on a single card. Patients collect their sample in the privacy of their own home. No preparation or dietary restrictions are required.

How will results be communicated?

After Quest Diagnostics receives the specimen, they will:

  • Test the specimens within 48 hours of receipt.
  • Call patients who have “detected” results to encourage them to follow-up with their primary care provider. If Quest is unable to reach the patient by phone, they will mail a certified letter.
  • Post the results on their secure member portal within 7-10 days.  
  • Mail the results to the physician who is identified in our records as the patient’s primary care physician.

What can you do?

Encourage all patients to have colorectal cancer screenings at appropriate intervals. If your patient mentions that they have received a kit in the mail, urge them to complete the testing during the program period.


 Quest Diagnostics Colorectal Fact Sheet


For questions about the InSure® ONE™ collection kit, call Quest DiagnosticsTM at 1-866-908-9441.


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