Home > Quality & Efficiency
Web Content Viewer
Web Content Viewer
SNF incentive program submissions: Upcoming May, June deadlines
April 19, 2022

This article is for administrators, directors of nursing, and quality improvement directors at skilled nursing facilities caring for our members.

Here are some upcoming tasks you’ll need to complete to become eligible for an incentive as part of the annual skilled nursing facility (SNF) incentive program.

Reminder: Transitional care units are not eligible to participate in the SNF incentive program.

By this deadline You must

May 1, 2022

Register for Provider Central.

Learn how to register for Provider Central or add users to your existing Provider Central account.

We post information and email reminders about the incentive program to registered Provider Central users. For this reason, it’s important that you and any staff at your facility are registered for our website.

June 15, 2022

Note: We are unable to accept submissions beyond the June 15 deadline.

Submit your facility’s data for the program measure

  • Transitions of care

The online reporting tool will be available on our website starting June 1, 2022. We’ll send email when you can start using it. You’ll need to enter the NPI of the facility that you are reporting for in order to access the tool.

We will only accept submissions we receive through our reporting tool on Provider Central. Emailed or mailed submissions will not be accepted.


Reminders for reporting

  • If you are part of a larger organization with system-wide protocols, policies, and procedures, your reporting responses should be specific to your facility.
  • When answering each question, please include a description on how the COVID-19 pandemic has impacted your processes, if applicable.
  • For transitions of care responses, census tracking is for all of your patients, not just Blue Cross Blue Shield of Massachusetts members.
  • Please answer each question as completely as possible for full credit. We’ve provided notes or prompts to help guide you. See example below.

How can your facility get ready to report performance?

Our template provides questions you’ll need to answer to report your facility’s performance on each measure. You can download these now (available in Word or PDF format) as you work on the measures, so you are ready to submit your responses in the online reporting tool starting June 1.

Download templates and get additional information on our SNF incentive program page. Log in and go to Quality & Performance>Performance Programs>SNF Incentive Program.

Download templates and get additional information on our SNF incentive program page.


For questions about the SNF incentive Program, please contact Diane Vetrano, Network Manager, at diane.vetrano@bcbsma.com or call 1-617-246-4602. Please do not call for help with Provider Central.

For help with Provider Central, email providercentral@bcbsma.com.